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Cookie Policy

Effective Date: 1 December 2024

CRM Squirrel (“we,” “our,” or “us”) uses cookies and similar technologies on our website (https://crmsquirrel.com/) to enhance your browsing experience, analyze site traffic, and provide tailored content. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences in greater detail.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They allow websites to recognize your device, remember your preferences, and provide a customized user experience. Cookies can be:

  • Session Cookies: Temporary cookies that expire once you close your browser.
  • Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted.
  • First-Party Cookies: Cookies set directly by the website you visit.
  • Third-Party Cookies: Cookies set by domains other than the website you are visiting, often used for analytics or advertising purposes.

 

2. Types of Cookies We Use

We use the following types of cookies on our website:

2.1 Essential Cookies: These cookies are crucial for the website’s operation. Without them, certain features may not function correctly, such as secure login and account management.

  • Example: Authentication cookies for user accounts.

2.2 Performance Cookies: Performance cookies collect information on how users interact with our website, such as pages visited and errors encountered. This data helps us optimize our website’s performance.

  • Example: Google Analytics cookies.

2.3 Functionality Cookies: These cookies enable the website to remember your preferences, such as language settings or saved login details, for a more personalized experience.

  • Example: Preferences cookies that store your region settings.

2.4 Targeting and Advertising Cookies: These cookies track browsing habits to show relevant advertisements on our website or partner sites. They may also limit the frequency of an ad display.

  • Example: Facebook Pixel or Google Ads cookies.

2.5 Analytics and Customization Cookies: These cookies gather data about how users engage with our content and help us tailor the website to meet their needs.

  • Example: Hotjar cookies for user behavior tracking.

 

3. How We Use Cookies

We use cookies to:

  • Enhance user experience by remembering your preferences and interactions.
  • Monitor and analyze website performance and usage.
  • Deliver tailored advertising based on user behavior.
  • Ensure website security and protect against fraudulent activities.

 

4. Third-Party Cookies

Our website incorporates cookies from third-party providers for:

  • Analytics: Tools like Google Analytics help us understand visitor behavior.
  • Advertising: Ad networks such as Google Ads and Facebook may use cookies to show relevant ads.
  • Social Media Integration: Platforms like LinkedIn and Twitter may set cookies for sharing content and user interaction tracking.

These third parties have their own privacy policies, and we encourage you to review them.

5. Managing Your Cookie Preferences

You can control how cookies are used on your device:

Please note that disabling cookies may impact your ability to use certain features on our website.

6. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will include a new “Effective Date” and will be effective upon posting. We encourage you to review this policy regularly.

7. Contact Information

If you have any questions or concerns about this Cookie Policy or how we use cookies, please contact us:

  • Phone: +1 443-327-9742 / +1 650-618-7714 / 66 82 107 1199 / 210-757-0424
  • Mailing Address:
    • Lampang, Phrae 50000, Thailand
    • 1617 Matthews Mill Road, Matthews, NC 28105, USA
    • 57 Albert St, Beaudesert QLD 4285, Australia
  • Email: social@crmsquirrel.com